Privacy Policy
Welcome to ShieldFlag (“ShieldFlag”, “we”, “our”, or “us”).
ShieldFlag is committed to protecting your privacy and handling personal data responsibly. This Privacy Policy explains what information we collect, how we use it, how we store it, and what rights users have when accessing our website and services available at https://shieldflag.com. By using ShieldFlag, you agree to this Privacy Policy.
1. About ShieldFlag
ShieldFlag provides automated website trust and risk analysis for online stores. Users can submit a website URL and receive an informational risk assessment report based on publicly available trust and security signals. ShieldFlag aims to help users make more informed online shopping decisions before purchasing from unfamiliar websites.
2. Information We Collect
We collect only limited information necessary to operate the service.
a) Information You Provide Directly
This may include:
- Email address
- Billing email
- Customer support messages
- Contact form submissions
- Refund requests
- Invoice requests
We aim to minimize the amount of personal information collected whenever possible.
b) Website URLs Submitted for Analysis
When using ShieldFlag, users may submit a website URL for analysis. Submitted URLs may be processed to:
- Generate a website trust report
- Calculate risk score
- Detect fraud indicators
- Improve detection logic
- Monitor abuse or misuse of the platform
- Maintain service reliability and security
Submitted URLs may be temporarily logged for operational and fraud-prevention purposes.
c) Technical and Usage Information
We may automatically collect limited technical information including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Timestamps
- Country based on IP
- Usage analytics and interaction events
This information helps us improve website performance, security, and service quality.
3. Payments
Payments made through ShieldFlag may be processed securely by third-party payment providers, including:
- Stripe
- PayPal
ShieldFlag does not collect, store, process, or have access to:
- Full payment card numbers
- CVV/security codes
- Bank account credentials
- Card expiration dates
- Other sensitive payment credentials
Payment details are entered directly into the secure systems of the payment provider. We may receive limited transaction-related information required to operate our business, including:
- Payment status
- Transaction ID
- Purchase amount
- Billing email address
- Invoice reference
- Payment confirmation
Payment processing is governed by the privacy policies and terms of the respective payment providers.
4. Cookies and Analytics
ShieldFlag may use cookies and similar technologies to:
- Operate the website
- Improve functionality
- Analyze website performance
- Understand usage trends
- Remember user preferences
- Detect abuse or suspicious behavior
Third-party analytics or performance tools may also place cookies through our website. Users can disable cookies through browser settings, though some features may not function properly.
5. How We Use Information
We may use collected information to:
- Provide ShieldFlag services
- Generate website analysis reports
- Process purchases
- Provide customer support
- Respond to refund or invoice requests
- Improve the platform and detection systems
- Monitor fraud or abuse
- Maintain website security
- Comply with legal obligations
- Improve performance and user experience
6. Data Sharing
We do not sell personal data. We may share limited information only where necessary with trusted third parties such as:
- Payment processors
- Hosting providers
- Analytics providers
- Security providers
- Fraud prevention tools
- Legal authorities when required by law
These third parties process information only to the extent necessary to provide their services.
7. Data Retention
We retain information only for as long as reasonably necessary for:
- Service delivery
- Fraud prevention
- Customer support
- Accounting and invoicing
- Dispute handling
- Legal or regulatory compliance
We aim to minimize retained data whenever possible.
8. Data Security
We apply commercially reasonable technical and organizational security measures designed to protect information against:
- Unauthorized access
- Disclosure
- Misuse
- Alteration
- Destruction
However, no online platform can guarantee absolute security, and users understand that internet-based services always carry some level of inherent risk.
9. International Data Transfers
Because some of our providers operate internationally, information may be processed outside your country of residence. Where applicable, we take reasonable steps to ensure appropriate legal safeguards are in place under applicable privacy laws, including GDPR where relevant.
10. Third-Party Websites
ShieldFlag may contain links to third-party websites or analyze third-party domains submitted by users. We do not control and are not responsible for:
- Third-party website content
- Third-party privacy policies
- Third-party business practices
- Third-party transactions or conduct
Users access third-party websites at their own risk.
11. Your Rights
Depending on your location and applicable law, you may have rights to:
- Request access to your data
- Request correction of inaccurate data
- Request deletion of personal data
- Object to certain processing
- Request data portability
- Withdraw consent where consent applies
Requests can be sent to: hello@shieldflag.com
12. Children’s Privacy
ShieldFlag is not intended for individuals under 18 years old. We do not knowingly collect personal data from children.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date. Continued use of ShieldFlag after changes are published constitutes acceptance of the updated Privacy Policy.
14. Contact
If you have questions regarding this Privacy Policy or your personal data, please contact:
ShieldFlag
Email: hello@shieldflag.com
Website: https://shieldflag.com